Raleigh Family Practice has achieved the highest PCMH certification, Level 3.

The American Academy of Family Practice describes the patient-centered medical home as a model of care that aims to transform the delivery of comprehensive primary care to children, adolescents, and adults. Through the medical home model, practices seek to improve the quality, effectiveness, and efficiency of the care they deliver while responding to each patient’s unique needs and preferences.

The Patient Centered Medical Home Designation and Certification is managed by the National Committee for Quality Assurance (NCQA). NCQA’s Patient-Centered Medical Home (PCMH) Recognition program is a powerful tool for transforming primary care into what patients want it to be. It’s a model that puts patients at the forefront of care by building better relationships between patients and the teams who care for them. PCMHs directly address the fragmentation1 that plagues our health care system by: • Ensuring Helping patients receive the treatment they need, when they need it. • Preventing costly, avoidable hospitalizations and emergency department visits – particularly for those with complex chronic conditions. • Reducing health care disparities for important services like preventive screenings. • Coordinating the type of personalized, comprehensive, integrated care that patients want. • Improving staff satisfaction by ensuring practices have the systems and structures to work efficiently. • Leveraging health information technology (HIT) to enhance access and coordinate and manage care.